We really want you to be happy with our service because, after all, we couldn't be in business without you and your potential referrals.
If you don't mind, could you jot down a few comments or a testimonial about what you like about the products you received from us? And if our service was good, we would love to hear about that as well.
If you can, try to be specific about a particular product you like and what you learned, if it saved you time and money etc.
Whatever you can tell us would be a great help. If you use your comments on information marketing we will send you a special gift.
Thanks again for your business and we look forward to hearing from you.
PS: we would like to hear any ideas on how we can improve as well too!
Write 2-3 sentences about something you ordered from us -- what you achieved, gained, enjoyed etc.