Great Customer Service

by Mike Mowry
(Seal Beach)

I had ordered a set of download plans a few months ago and hadn't gotten around to printing them out. Unfortunately my computer was lost in a fire at my home, so when I emailed asking if I could get the link refreshed they replied that the downloads were no longer available but offered to send me a hard copy and even paid the postage. Great customer service!!!

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Sep 17, 2013
Thank You

Thank you for your kind words. And we are sorry that you had a fire. But at least nobody was hurt.

Send pictures of your build during and/or after you finish. Thanks again :-)

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